1. Scenario: At a weekly managers’ meeting, considerable discussion takes place concerning the corporate use of e-mail. Most employees use the e-mail system correctly; nonetheless, an increasing number of staff members are sending e-mails that are poorly written, unprofessional, or discourteous. Each manager is charged with communicating with her or his staff in an attempt to alleviate this problem. The manager’s administrative assistant identifies the following websites as potential resources to assist in constructing an announcement:

Webfoot

N-etiquette.com

Business Netiquette from Entrepreneur

7 Email Etiquette Rules Every Professional Should Know from Business Insider

Top 50 Business Email Etiquette Rules from EmailTray

Acting as a manager, select two or more of the above websites to help with your message’s composition. Provide a briefing of between 100 and 200 words. Prepare well-structured paragraphs and not a simple bullet list. Use the text-box of the discussion thread as if it were the body of your e-mail. Compose a communication regarding the proper use of e-mail, incorporating 10 tips (all tips should be available within the contributing sources and properly cited using APA style). Provide links to direct the employees to additional information or to the source of a particular tip as needed.

2. Scenario: Your organization is opening a new international branch of operations. Six staff members have been chosen to represent the company as an initial task force, located in the capital city. An interpreter has been hired to assist with translations; however, the team needs to familiarize itself with the cultural aspects of communications in the capital city. Prepare a professional briefing of 100 to 200 words about the indigenous culture of your chosen country. The summary must include at least five cultural communication elements/practices (either verbal or nonverbal) that the delegation needs to know. Properly cite in APA format all information you borrow from outside sources.

 

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